How long does it take for my order to arrive?
Once the order has been placed, DHL shipping within Germany takes approx. 2-3 working days. Shipping within the European Union takes approximately 7-10 days. Click here to Track your order
What does shipping cost?
Shipping within Germany
Standard Shipping | €0.00–€30.00 | €2.95
Standard Shipping | €30.00–€150.00 | €3.95
Standard Shipping | €150.00–€400.00 | €4.95
Shipping within Europe
Standard Shipping EU | €0.00–€150.00 | €6.95
Standard Shipping EU | €150.00–€200.00 | €7.95
Express Intl. | €0.00–€200.00 | €12,95 EUR - 15,90 EUR
Shipping Non-Europe
Standard Shipping Non-EU | €0.00–€150.00 | €7.95
Standard Shipping Non-EU | €150.00–€250.00 | €9.95
Standard Shipping Non-EU | €250.00–€350.00 | €14.95
Express Intl. | €0.00–€200.00 | €21,90 EUR - 23,90 EUR
Shipping World
Standard Shipping World | €0.00–€120.00 | €8.95
Standard Shipping World | €120.00–€250.00 | €12.95
Standard Shipping World | €250.00–€350.00 | €16.95
Express Intl. | €0.00–€400.00 | €32,90 EUR | 39,90 EUR
Please be advised that you are responsible for the shipping fees incurred for the return parcel, unless it is a manufacturing defect.
What is the return policy?
Items sold in our clearance sale are non-refundable.
For orders before the clearance sale, you can submit the return request online until the 12th of February. If you wish to place a return request after that, please write to support@pitaya.yogaPlease note that all items must be in their original unworn condition to be accepted for return, unless it is a manufacturing defect. The label must be attached to the items. We reserve the right to refuse returns that do not meet these criteria. Shipping costs will not be refunded unless there was a mistake in delivery caused by us. Please visit our Online Return Center to handle your return.
You can return in person in our warehouse in
Berlin Moabit on Wednesday the 1st, 8th, and 15th of February 10:00 - 13:00 and 17:00 - 19:00.
Or at our pop-up store on Sunday the 5th of February, 11:00 - 16:00. Find us at Pitaya Yoga, c/o Sara Bauchmüller, Putlitzstr. 18, 10551 Berlin.
What is the exchange policy?
As we are closing the online shop soon, no exchanges will be processed online anymore. If your item is still available you can exchange in person on the following dates:
In our warehouse in Berlin Moabit on Wednesday the 1st, 8th, and 15th of February 10:00 - 13:00 and 17:00 - 19:00. Or at our pop-up store on Sunday the 5th of February, 11:00 - 16:00. Find us at Pitaya Yoga, c/o Sara Bauchmüller, Putlitzstr. 18, 10551 Berlin.
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