SHIPPING GUIDELINES


How long does it take for my order to arrive?

Once the order has been placed, DHL shipping within Germany takes approx. 3-5 working days. Shipping within the European Union takes approximately 7-10 days. Shippings with destination outside the EU can take around 10-14 days. 

What does shipping cost?

Shipping within Germany
Standard Shipping - Small  |  €0.00–€30.00  |  €2.95
Standard Shipping - Medium  |  €30.00–€150.00  |  €3.95
Orders above €150.00 are free of charge.

 

Shipping within Europe 
Standard Shipping Intl |  €0.00–€150.00  |  €5.95    
Orders above €150.00 are free of charge.

 

Shipping World
Standard Shipping World  |  €0.00–€100.00  |  €7.95    
Orders above €150.00 are free of charge. 

 

Please be advised that you are responsible for the shipping fees incurred for the return, unless it is a manufacturing defect. 

 

 

What is the return and exchange policy?

Please visit our Online Return Center to handle your return or exchange. 

You can return your item(s) within 14 days of dispatch. Please note that all items must be in their original unworn condition to be accepted for return, unless it is a manufacturing defect. 

If you paid a shipping fee, it will only be refunded if all items of your order are returned. Please be advised that you are responsible for the shipping fees incurred for the return.

Please follow the guideline in our Online Return Center

 

What is the exchange policy?

If you want to exchange your item, we will once pay for the re-newed shipping cost. Please visit our  Online Return Center to process your exchange. 
 
Please be aware that you are responsible for the shipping fees incurred for the return of the exchanged item.